Passvanta

No statutory withdrawal right for B2B

contracts

Version 5 September 2026

Passvanta is offered exclusively to business customers. This document explains the distinction between the statutory consumer withdrawal right and contractual cancellation of a Passvanta subscription.

Business customers only

Passvanta contracts may be concluded only by entrepreneurs within section 14 of the German Civil Code, legal persons under public law and special public-law funds. Consumers within section 13 of the German Civil Code may not conclude a Passvanta contract.

No statutory withdrawal right

The statutory withdrawal right for distance contracts under sections 312g and 355 of the German Civil Code generally applies to consumers. A Customer acting for purposes of its trade, business or independent profession has no statutory withdrawal right for the Passvanta contract.

By concluding the contract, the Customer confirms that it acts as an entrepreneur or for another eligible B2B organisation and is authorised to contract. This statement does not exclude mandatory consumer rights. A person who is in fact acting as a consumer must not order Passvanta and should contact legal@passvanta.com before concluding a contract.

Contractual cancellation of monthly subscriptions

Irrespective of the absence of a withdrawal right, a monthly self-service subscription may be cancelled at the end of the current billing period under the B2B SaaS Terms. Cancellation is available in the account or by text-form notice to billing@passvanta.com. A billing period already started is not refunded pro rata unless mandatory law or an express agreement requires otherwise.

Enterprise contracts

Enterprise contracts are subject to the terms, contract periods and notice periods stated in the applicable offer or Order Form. Any individual termination, trial or refund right applies only if expressly agreed or required by mandatory law.

Governing version

This English document is a translation. If the German and English versions differ, the German version prevails.

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